SERVICE YOUR WAY
Part of our mission at Jaguar Novi is to meet the transportation needs and dreams of our community. To meet your needs, we have implemented Service Your Way, so as a valued customer, you can design how you service your vehicle.

Your service experience has never been easier. Schedule service online, text your advisor for updates and approvals, and pay your bill online. You can complete your service via our touch-less services or one of our team members can assist, it's up to you.
STEP 1: SCHEDULE APPOINTMENT
You can schedule your next service appointment with our online scheduler.
STEP 2: TEXT YOUR ADVISOR
To ensure that we can connect in a matter that works for you and your schedule, our Service Advisors can text updates and answer questions on your vehicle. This is in addition to email and phone calls.

If you would like to opt-in for text updates, please let your service advisor know upon check-in.
STEP 3: APPROVE WORK
At Jaguar Novi, we believe working on your schedule and offer the opportunity to approve work by text, call or email. You also have the option to wait in one of our stores and can approve work in person. It is based on your preference and schedule.
STEP 4: PAY BILL ONLINE
To accelerate your service checkout, Jaguar Novi accepts online and in-lane bill pay for all service work.
  1. Jaguar Novi

    25245 Meadowbrook Road
    Novi, MI 48375

    • Sales: (248)474-9900
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Get in Touch

  • Contact Service at: 248-474-9900
  • Monday7:00 AM - 6:00 PM
  • Tuesday7:00 AM - 6:00 PM
  • Wednesday7:00 AM - 6:00 PM
  • Thursday7:00 AM - 6:00 PM
  • Friday7:00 AM - 6:00 PM
  • SaturdayClosed
  • SundayClosed